{"id":1018,"date":"2023-09-10T10:39:02","date_gmt":"2023-09-10T10:39:02","guid":{"rendered":"https:\/\/ordrio.com\/blog\/?page_id=1018"},"modified":"2023-11-27T10:04:13","modified_gmt":"2023-11-27T10:04:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/ordrio.com\/blog\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\r\n Got questions? Well, we've got all the<\/span> <\/span>\r\n\t\t\t\t\t\t\tanswers<\/span><\/svg><\/span><\/span> <\/span> <\/h2>\r\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What is a Setup fees? <\/span>\n\n <\/div>\n
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It\u2019s a one-time fee charged for developing and deploying your branded app on Play Store and Appstore<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Do I have to pay extra after paying setup fees? <\/span>\n\n <\/div>\n
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Your setup fees include one year subscription fees. So, NO you don\u2019t have to pay any other fees for first one year towards your plans.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What is an Order Credit? <\/span>\n\n <\/div>\n
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Every Order is considered as a 1 Credit. Based on your plans, you get free credits, Post that you would have to buy extra orders to be able to manage your orders.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What is covered in the Subscription? <\/span>\n\n <\/div>\n
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We provide an end-to-end solution, that includes server, SMS, Email, Maps, and everything you need to run your Business without worrying about the extra costs.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What is Add on? <\/span>\n\n <\/div>\n
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Add modules are to be purchased separately from the base plan in case you need specific actions.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What is not covered in Subscription? <\/span>\n\n <\/div>\n
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Any kind of customization, Domain fees, Play store and Appstore charges.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Can we customize the solution? <\/span>\n\n <\/div>\n
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Yes, we can customize the solution for a custom fee.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n What do you mean by White label? <\/span>\n\n <\/div>\n
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By white labelling we mean our company branding wouldn\u2019t appear anywhere on your app. You can use your custom domain for your app and website.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Do you provide Order Delivery Services? <\/span>\n\n <\/div>\n
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No, we do not handle delivery or any other operation side of things. Although we have delivery partners integrated to our solution whose services you can avail.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n How can I pay? <\/span>\n\n <\/div>\n
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We accept all major credit \/ Debit cards. The subscriptions can be renewed at the end of each billing cycle.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Can I use Ordrio for Multiple Businesses? <\/span>\n\n <\/div>\n
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Feel free to use Ordrio for as many Businesses as you wish.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n How does one take payments ? <\/span>\n\n <\/div>\n
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Ordrio offers integrations that allow you to take payments via different methods like UPI, Debit Card, etc with various Payment gateway providers.<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Who can use Ordrio ? <\/span>\n\n <\/div>\n
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Ordrio can be used by businesses who are trying to take their businesses online or even a offline retailer. We provide a Omni channel end to end solutio<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Does Ordrio provide support for offline businesses ? <\/span>\n\n <\/div>\n
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Yes. We provide POS Solution that would take care of your offline billing \/ Warehouse management, Accounting and more<\/p> <\/div>\n <\/div>\n

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\n\n \n\n \n <\/i> <\/span>\n \n \n <\/i> <\/span>\n \n <\/span>\n \n \n\n Is it possible to bulk update items data, rather than updating one by one? <\/span>\n\n <\/div>\n
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Yes. We ensure that you can easily update items in bulk and save your time. Achieve it via Item export\/import functionality<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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