Senior Customer Relations Manager

Job Description

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships.

Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Requirements:

  • A bachelor’s degree in administration or a related field.
  • A minimum of 4 years’ experience.
  • Excellent interpersonal and communication skills.
  • Superior product knowledge.
  • A team player with leadership skills.

Job Type: Full-time

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Lite

One -Time setup charges applicable

Setup charges are applicable to Lite and Basic plans. These charges include the first year’s billing cost.

Get Started

Ready to take your business to the next level ?

Take the first step towards eCommerce excellence – choose Ordrio and watch your business thrive!

 1st Floor, Prithvi Soudha Building, N.H.66, Junction, Post, Ambalpadi, Udupi, Karnataka 576103
 +91 91085 39754
 [email protected]

Request A Demo








    Pro

    One -Time setup charges applicable

    Plans offer order credits; extra credits available for purchase, ensuring efficient order management.

    Get Started

    Ready to take your business to the next level ?

    Take the first step towards eCommerce excellence – choose Ordrio and watch your business thrive!

     1st Floor, Prithvi Soudha Building, N.H.66, Junction, Post, Ambalpadi, Udupi, Karnataka 576103
     +91 91085 39754
     [email protected]

    Request A Demo