Packing batch

Packing batch: pack orders in groups, ready for each route.

Group orders into batches so packing runs faster. Similar orders are packed together and grouped by route and block, ready for your riders.

Free plan. No credit card needed.

Batch 37 orders
Route 2, Block AOmar
Packing
#2251 Flat 14
Milk x 2, yoghurt
#2252 Flat 21
Milk x 1
#2253 Flat 3
Milk x 2, halloumi
7 ordersMark packed
→
Packing
Batch 3Route 2, Block A
Order 2 of 7
Low-fat milkFlat 21
x 1
Yoghurt
x 1
Packed, next order

What is a packing batch?

A packing batch is a group of orders your team packs together. Similar orders sit side by side, so the packer works through them in one go.

Batches are grouped by route and block, so when packing is done, each rider's orders are already together.

Today's batchesEvening slot
Batch 1Route 1, Block A
9 orders
Batch 2Route 1, Block B
6 orders
Batch 3Route 2, Block A
7 orders
Start packing

What you can do with packing batch

Less walking, fewer mix-ups, riders out sooner.

Batches of similar ordersOrders packed together, not one at a time.
Grouped by route and blockEach rider's orders come off the table together.
Packers on each orderAssign orders to your packing team and see who is packing.
A packing stepOrders show a packing status while your team works.
Pack from the cardsGrid view shows each order's items, quantities, payment and delivery type.
Mark many packed at onceTick the batch and move it on together.
Print tickets togetherPrint kitchen order tickets for all the orders you tick.
Works with the appsThe packing app for your team and the rider app for delivery.

How packing batch works

From the order list to the rider's bag.

1

Orders come in

Accept them in To do, or let the orders you pick accept themselves.

To do22
#2251Block A
#2252Block A
#2260Block B
Accept all
2

Group them by route and block

Similar orders go into one batch, ready for one packer.

BatchesEvening
Route 1, Block A9
Route 2, Block A7
3

Your team packs

Packers see each order's items in the grid or on the packing app.

Order 2 of 7Batch 3
Low-fat milkx 1
Yoghurtx 1
Packed, next
4

Mark the batch packed

Tick the orders and move them on together.

7 selectedMark packed
5

Hand over to the rider

Assign the rider for the route and send the batch out.

PackedRoute 2
RiderSunil
Self deliveryConfirm
Mark out for delivery

Packing batch for you and for your packers

You see every batch. Your packer sees the next order to pack.

Batch 3
Order 4 of 7Flat 9, Block A
#2254
Low-fat milk
x 2
Bread
x 1
Eggs, 6
x 1
Packed, next order
What the packer sees

The next order to pack

On the packing app, the packer works through the batch one order at a time and marks each one packed.

PackingEvening slot
Batch 1, Route 1, Block AImran, 9 orders
Packed
Batch 2, Route 1, Block BOmar
4 of 6
Batch 3, Route 2, Block ASuresh
2 of 7
Assign riders
What you see

Every batch and who is packing it

Batches by route and block, with the packer and progress, and a filter for each block or person.

Packing settings

What you control once Packing batch is on.

SettingOptionsWhat it does
Packing batch add-onOn or offSwitched on from Add-ons in your dashboard.
GroupingBy route and blockHow orders are grouped into batches.
Delivery blocksYour blocksThe blocks your delivery areas are split into.
Packing teamYour staffAssign orders to the people who pack them.
Packing statusIn the order stepsShows who is packing each order.
Filter by areas and staffBlocks, packers, ridersShow the orders for one block or one person.
ViewList or gridGrid shows items, quantities, payment and delivery type.
Bulk status changeThe next valid stepMove the orders you tick on together.
Print KOTFor ticked ordersOpens a PDF of all the tickets to print.
Rider hand-overSelf delivery or a delivery partnerAssign the rider once the batch is packed.

Packing batch at work

Three morning and evening rushes.

Milk and dairy

The 5 am round

Route 2 has 36 stops. Block A orders are packed as one batch, so the rider loads them in stop order.

Route 236 stops
Block ABatch 1
Block BBatch 2
Grocery

The 6 to 8 pm slot

Twenty-two slot orders become three batches by block. Three packers, one batch each.

Evening slot22 orders
Block A9
Block B6
Block C7
Meals

120 lunch boxes

Fresh Plate Meals packs by route: offices 38, hostels 44 and homes 38, each ready for its rider.

Boxes to pack120
Offices38
Hostels44
Homes38

What happens when

The cases owners ask about.

FiltersShow orders
Delivery typeScheduled pickup
Delivery areasBlock A
Show orders
An order needs a change before packingEdit it while it is accepted. Once processing starts, it can only be cancelled.
An order is cancelled mid-batchAny order not yet delivered can be cancelled, and it moves to Done.
Some orders are pickupsFilter by delivery type to pack pickups apart from deliveries.
You tick orders from different stepsPick from one tab at a time, so they share the same next step.
A batch is delivered with cash on deliveryMarking delivered changes pending payments to paid. Do it once the cash is in.
Packing batch is an add-on

Switch it on from your dashboard. Plans and price are on the add-ons page. Delivery zones and slots come with Launch and up, and In House delivery Fleet with the rider app is an add-on.

Packing batch questions

A group of similar orders your team packs together, grouped by route and block.

By route and block, so each rider's orders are packed together.

Yes. Assign orders to your packing team, and the order shows who is packing it.

Yes. Packing batch works with the packing app for your team and the rider app for delivery.

Yes. Tick them and change their status together.

Yes. Tick the orders and use Print KOT to open them as one PDF.

Yes, with Automation Flow. See order steps and automations.

Yes. Assign a rider once the batch is packed. See delivery.

Packing batch is an add-on, with plans and price on the add-ons page. Your online store and Bills and Books are on every plan, including Free.

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