Payment links and reminders: send a link for any amount and see it paid.
Share a link by SMS, WhatsApp or email for a phone order, a quote or a pending due. Reminders go out for what is due and overdue.
Free plan. No credit card needed.
What is a payment link?
A payment link is how you get paid by someone who is not at your checkout. You create the order or the amount, share the link, and the customer pays through your gateway.
When the payment lands, the order updates by itself. Scheduled reminders follow up on due and overdue amounts, so fewer slip through.
What you can do with payment links
Get paid for orders that never touch your checkout.
How payment links work
Create, share, see it paid, and follow up on the rest.
Create the order
Add the items and the customer from your dashboard or the Ordrio app.
Share the link
Send it by SMS, WhatsApp or email.
The customer pays
They pay through the gateway you connect, by Wallet, card or bank transfer.
See it paid
The order updates when the payment lands.
Reminders do the chasing
Scheduled reminders go out for amounts that are due or overdue.
What the customer sees, and what you set
A message with a link on one side, the order and dues on the other.
The customer side
A message with the amount and a link, then a simple payment page.
The owner side
Send the link, pick the channel and see who still owes.
Payment link settings
What you choose each time, and what runs by itself.
| Setting | Options and default |
|---|---|
| Amount | Any amount, for an order, a quote, an advance or a pending due. |
| Order first | Create the order, then share its link, so the payment is matched to it. |
| Channel | SMS, WhatsApp or email, your choice each time. |
| Payment gateway | The gateway you connect: Stripe or Al Rajhi. No commission per order. |
| Reminders | Scheduled reminders for due and overdue payments. |
| Dues view | What each customer, route or branch owes. |
| Payment status | The order moves from awaiting payment to paid when the payment lands. |
| Failed payments | They retry on their own, and the order shows the status. |
| Wallet top-ups | With the Wallet add-on, customers top up by payment link. |
| Advance on a catering quote | An accepted quote asks for a 30% advance, paid by link. |
Payment links in real shops
Three businesses that get paid away from the checkout. Names and amounts are made up.
Advance, then balance
A AED 2,025 quote is accepted. The 30% advance, AED 608 is paid by link, and the balance follows by invoice and link.
The month-end bill
Omar’s milk bill is AED 83.50. The link goes on WhatsApp, and a reminder follows when it turns overdue.
A custom order
A customer orders a custom piece. A link goes for the advance, then another for the balance.
What happens when...
What owners ask before sending their first link.
| When | What happens |
|---|---|
| The customer pays late | A scheduled reminder goes out for the overdue amount. |
| A payment fails | It retries on its own, and the order shows the status. |
| The order came by phone | Enter it for the customer from your dashboard or the Ordrio app, then send the link. |
| Dues pile up on a route | See what each customer, route or branch owes, and send reminders. |
| The customer wants to add money for later | Send a link to top up their wallet, with the Wallet add-on. |
Who uses payment links
Businesses that sell over the phone, by quote or on a monthly bill.
Catering
Advances on accepted quotes, and the balance by link.Ordrio for cateringServices
Bookings paid before the visit.Ordrio for servicesWholesale
Trade orders taken by phone and paid by link.Ordrio for wholesaleMilk and dairy
Month-end dues, with reminders.Ordrio for milk and dairyJewellery
An advance link, then a balance link.Ordrio for jewelleryPayment links with the rest of Ordrio
Links work with the wallet, pay later and split payments.
No commission per order. Your payment gateway charges its own fees. Bills & Books and your online store are on every plan, including Free.
Payment link questions, answered
A link you send so a customer can pay an amount without going through your checkout.
Create the order, then share the link by SMS, WhatsApp or email.
Yes. A pending order, a quote, an advance or a month-end bill.
The order updates by itself when the payment lands.
Yes. Schedule reminders for due and overdue payments.
Yes. See what each customer, route or branch owes.
The gateway you connect: Stripe or Al Rajhi.
Yes, with the Wallet add-on. See how the wallet works.
No commission per order. Your payment gateway charges its own fees.