Features · Payments
Online payments for your store
Let customers pay the way they like, then follow every payment from checkout to refund. Gateways, cash on delivery, wallets and payment links all sit in the same dashboard as your orders.
Every way to pay, and every way to follow up.
From the first tap at checkout to the last unpaid balance.
The payment methods your customers use
Connect a leading gateway and take cards and wallets. Add cash on delivery, and let riders log the cash they collect in the app.
- Stripe, Al Rajhi Bank and more
- Cash on delivery with in-app cash logging
- Partial and advance payments for large orders or long subscriptions
Failed payments get a second chance
Failed transactions retry on their own. For anything still pending, send a payment link by SMS, WhatsApp or email.
- Automatic retries on failed payments
- Payment links for pending orders
- Scheduled reminders for due and overdue payments
Wallets that bring customers back
Customers top up a prepaid wallet for one-tap checkout. You can also give trusted customers a credit limit and settle dues later.
- Prepaid wallet with downloadable statements
- Credit wallet with a limit per customer
- Top-ups by card or payment link
Loyalty points and promotional credit
Award points on eligible orders that customers redeem next time. Add wallet credit for a campaign, a goodwill gesture or a late order.
- Points earned and redeemed per order
- Promotional credits added by your team
- Every debit, credit and adjustment on record
Control over every transaction.
Refunds from the dashboard
Refund an order in full or in part. The customer is told straight away.
Transaction reports
View and export payments, refunds and outstanding balances.
Outstanding balances
See who owes what by customer, route or branch, and follow up.
Payment reminders
Schedule alerts for due and overdue payments so fewer slip through.
Payment links
Share a link for any pending amount over SMS, WhatsApp or email.
Full wallet history
A clear record of every wallet debit, credit and adjustment.
Who uses Ordrio payments.
Questions, answered.
You can connect Stripe, Al Rajhi Bank and others. Customers then pay with cards and wallets through your gateway.
No. Ordrio has no per-order fees. Your payment gateway charges its own fees on online payments.
Yes. Turn on cash on delivery, and your delivery staff log the cash they collect in the app.
Yes. You can take advance or split payments for high-value orders and long-term subscriptions.
You process full or partial refunds from the admin dashboard, and the customer gets a notification right away.
Your store could be live this week.
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