Promo codes and discounts: offers you set, with rules you control.
Give a percentage, an amount or free delivery off, on products, categories or the whole cart. See which offers bring orders. Ask Pili, your AI assistant, how a code is doing.
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What are promo codes and discounts?
A promo code is a word your customer types at checkout to get an offer you set. A discount can also apply on its own, on a product, a category or the cart.
You choose what each offer gives, where it applies and whether it can be used with other offers. Then you see how often it was used and what it brought in.
How promo codes work
From creating the code to seeing the orders it brought.
Create the code
Pick what it gives: a percentage off, a fixed amount off or free delivery.
Choose where it applies
On chosen products, whole categories or the whole cart, with a cart value if you want one.
Set the rules
Decide which offers can be used together, so two discounts never stack by mistake.
Customers apply it, you see the results
The customer applies the code at checkout. You see usage and redemptions as they happen.
What you can set
Every kind of offer, in one place.
| Setting | What it does |
|---|---|
| Percentage off | Take a percentage off with a code, such as 10% off the order. |
| Fixed amount off | Take a set amount off, such as AED 4.50 off. |
| Free delivery | A code that removes the delivery charge. |
| Where it applies | On chosen products, on whole categories or on the whole cart. |
| Cart value | A discount only on orders above the value you choose. |
| Buy X Get Y | A free or discounted item when the customer buys a set quantity. |
| Stacking rules | Decide which offers can be used together on one order, and which cannot. |
| Prices by customer group | Different prices for groups such as wholesale and retail, plus volume discounts on bulk orders. |
| Bundles and combos | Put products together at their own price, with add-on products alongside. |
| Pay ahead discounts | Reward customers who pay in advance for a pre-order. |
Who uses promo codes and discounts
Any store that wants a first order, a bigger basket or a customer back.
Grocery and supermarkets
Free delivery above a cart value, and Buy X Get Y on daily items.Ordrio for groceryFashion
A percentage off a collection or a whole category.Ordrio for fashionRestaurants
Combos at their own price, and a code for ordering on your own app.Ordrio for restaurantsCloud kitchens
Codes that bring customers to your own app.Ordrio for cloud kitchensWholesale
Trade prices by customer group and volume discounts on bulk orders.Ordrio for wholesaleSubscriptions
A discount for customers who pay ahead.Ordrio for subscriptionsPromo codes with the rest of Ordrio
Offers work with the way your customers already pay and come back.
Loyalty and engagement
Refer and Earn, membership and campaigns to send your offer.See loyalty and engagementPili AI
Ask how a code is doing, or get an offer prepared for you to approve.See Pili AIWallet
Credit and refunds that bring the customer back.How the wallet worksOnline store
Codes applied at checkout on your website and app.Your online storePromo code questions, answered
A percentage off, a fixed amount off or free delivery. Each code can apply to products, categories or the whole cart.
Yes. Stacking rules decide which offers can be used together on one order.
Yes. Set a cart discount, such as a fixed amount off orders above a value you choose.
Yes. Give a free or discounted item when a customer buys a set quantity.
Yes. When your team places an order for a customer, promo codes and loyalty points apply at the same checkout.
Yes. You see promo usage and redemptions as they happen, campaign return and the cost to win a customer, and which customer groups respond best.
Yes. Set prices per customer group, such as wholesale and retail, and volume discounts on bulk orders.
Yes. Ask Pili how a code is doing and it shows how often it was used and what it earned. See what you can ask Pili.
Promo codes are on every plan, including Free. Refer and Earn and Membership are add-ons, with plans and price on the add-ons page. Compare plans.