Delivery slots: let customers pick a slot you can keep.
Draw the areas you deliver to, set slots for each, and orders arrive when they were promised. Ask Pili, your AI assistant, which slots fill up first.
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Delivery zones
What are delivery slots and zones?
Delivery zones are the areas you draw on a map as a shape. Delivery slots are the days and times you deliver to each zone.
At checkout, customers see the slots for their address and pick one. A full slot is struck out, so you never promise a time you cannot keep.
Choose a slot
How delivery slots work
Set it once, and it runs every day.
Draw your zones
Trace the exact area you serve, not a circle. Block the parts you do not serve.
Set the slots
Days and times for each area or branch, and how many orders each slot takes.
Customers pick a slot
At checkout they see the slots for their address. A full slot shows as full.
Your rider takes it
Your riders get each order with its deliver-by time, or far orders go by courier.
What you can set for slots and zones
Every option, in plain words.
| Setting | What it does |
|---|---|
| Delivery zones | Areas you draw on a map as a shape, with the Polygon add-on. |
| Blocked areas | Block zones for the parts of the map you do not serve. |
| Time slots | The days and times you deliver, set by area or by branch. |
| Orders per slot | How many orders each slot takes. A full slot shows as full. |
| Cut-off and same-day | Your own order cut-off times, and same-day delivery if you offer it. |
| Delivery methods | Slot-based, scheduled, express, pre-orders, pickup or courier, side by side at checkout. |
| Delivery charges | Set by block, by distance or by your own rules. |
| Store timings | The hours your store is open to customers each day. |
| Branches | Each branch has its own service area, slots and preparation times. |
Who uses delivery slots
Any shop that delivers on a schedule instead of at once.
Grocery and supermarkets
Slots with a limit on orders each, and a full slot shows as full.Delivery slots for groceryCatering
Scheduled delivery with time slots, or pickup from your kitchen.Delivery slots for cateringMeal plans
Meals delivered by route and slot, in the zones you serve.Delivery slots for mealsDelivery slots with the rest of Ordrio
A slot is a promise. These parts help you keep it.
Delivery slot questions, answered
Areas you draw on a map as a shape. A customer whose address is inside a zone can order delivery from you.
Yes. Slots can be set by area or by branch, so a far zone can have fewer slots than a near one.
Yes. Set how many orders each slot takes. A full slot shows as full.
It is struck out at checkout and the customer picks another one.
Yes. Draw your service area on a map and add block zones for the parts you do not serve.
Yes. Create time slots, same-day delivery and your own order cut-off times.
Yes. Pickup, scheduled delivery and the other delivery methods can sit side by side at checkout.
By block, by distance or by custom rules that you set.
No. Use your own riders, send far orders with , or offer pickup.
Zones and slots are add-ons and prices are to be announced. Your online store and Bills and Books are on every plan, including Free. See all add-ons.