Volume pricing and customer bands

Volume pricing and customer bands: the right price for every buyer.

Prices that drop as the quantity goes up, and groups of customers who each see their own prices, delivery charges and minimum order. Built for trade buyers who order in bulk.

Free plan. No credit card needed.

Detergent
Your priceLogged in as a retailer
$1.40
1 to 9 packs
$1.70
10 to 49 packs
$1.55
50 to 99 packs
$1.40
100 and above
$1.30
Quantity
50 packs
Add to order, $70
→
Customer bands2 bands
WholesaleBand prices, free delivery
Min $70
RetailStore prices, $0.40 delivery
Min $4.20
Only for wholesaleHidden from retail buyers
12 products
Add a band
1
Part 1 of 2

Volume pricing: the more they buy, the less each one costs

Price breaks by quantity on unit and weight products. Buyers see the breaks on the product, so they know the price before they order.

What is volume pricing?

Volume pricing sets a lower price per unit when a buyer orders more. You decide the quantity breaks and the price for each one.

It works on unit products, such as a 1 kg pack, and on weight products sold by the kg. Buyers see the better price as they add more.

Price breaksDetergent
Quantity
Per pack
1 to 9 packs
$1.70
10 to 49 packs
$1.55
50 to 99 packs
$1.40
100 and above
$1.30
Shown on the productWebsite and app
On

What you can do with volume pricing

Price breaks you set once, shown wherever the product is sold.

Price breaks by quantitySet quantity ranges, such as 1 to 9 and 10 to 49, each with its own price.
Unit productsBreaks on packs, bags, cartons or pieces.
Weight productsBreaks on products sold by the kg, such as rice or sugar.
Shown before they orderThe breaks show on the product, so buyers know what more will cost.
A better price as they add moreMove up a break and the price per unit drops on the order.
With customer bandsPair volume pricing with bands for trade prices, see part 2 below.

How volume pricing works

From switching it on to a buyer ordering 50 packs.

1

Switch it on

Open Add-ons in your dashboard and switch on Volume Pricing. No developer is needed.

Add-onsCatalogue
Volume PricingOn
Weight ProductsOff
2

Add price breaks to a product

Open the product and add each quantity range with its price.

Price breaksBasmati rice
10 bags and up$32
40 bags and up$30
100 bags and up$28
Save
3

Buyers see the breaks

On your website and app, the product shows each range and its price.

Basmati riceYour store
40 bags$30 a bag
100 bags$28 a bag
Buy more, pay less per bag
4

They order more, pay less each

As the quantity moves into a higher range, the lower price applies to the order.

Your order40 bags
Basmati rice x 40$1,205
Price per bag$30
Place order

Volume pricing for the buyer and for you

The buyer sees the breaks on the product. You set them on the same product.

Pasta
5 bags
$49 a bag
10 bags
$48.50 a bag
20 bags
$47.50 a bag
5 bags10 bags20 bags
Add, $483
What the customer sees

The breaks are on the product

The buyer sees every range and its price, picks the quantity and sees the total before adding it to the order.

Edit productPasta
Volume pricingPrice breaks by quantity
On
From 5 bags
$49
From 10 bags
$48.50
From 20 bags
$47.50
Save product
What you set

Ranges and prices on each product

Add the ranges you sell in, on unit or weight products, and change them when your rates change.

Volume pricing settings

What you control once Volume Pricing is on.

SettingOptionsWhat it does
Volume Pricing add-onOn or offSwitched on from Add-ons in your dashboard.
Quantity rangesFrom and to quantitiesThe ranges a buyer moves through, such as 1 to 9, 10 to 49 and 100 and above.
Price for each rangeAn amount in $The price per unit inside that range.
Unit productsPacks, bags, piecesBreaks by the number of units ordered.
Weight productsSold by the kgBreaks for products sold by weight. Selling by weight uses the Weight Products add-on.
Shown on the productWebsite and appBuyers see the ranges on the product page before they order.
2
Part 2 of 2

Customer bands: each group of buyers sees its own terms

Group customers by how they buy, such as wholesale and retail. Each band can have its own prices, delivery charges, minimum order and products.

What are customer bands?

A customer band is a group of customers who buy the same way. A retailer buying by the carton and a family buying one pack can shop the same store on different terms.

Each band can have its own prices, delivery charges and minimum order value, and you can keep some products for one band only.

Retail bandGrace R.
Flour
$3.45
Delivery
$0.40
Minimum order
$4.20
→
Wholesale bandHassan Stores
Flour
$3.15
Delivery
Free
Minimum order
$70

What you can do with customer bands

Different terms for different buyers, in one store.

Bands such as wholesale and retailCreate the groups that match how your customers buy.
Band pricesEach band can see its own price on the same product.
Band delivery chargesCharge one band for delivery and not another.
Minimum order value per bandAsk trade buyers for a bigger minimum order than retail customers.
Products for some bands onlyKeep trade packs or bulk sizes visible only to the band they are for.
Approve who joinsWith sign-up approval on, new buyers wait until you say yes.
Prices after loginHide prices from guests, so only logged-in buyers see rates.

How customer bands work

Set the bands once. Each buyer then shops on their own terms.

1

Switch it on

Open Add-ons and switch on Customer Bands.

Add-onsCustomers
Customer BandsOn
MembershipOff
2

Create your bands

Name each band, such as Wholesale and Retail.

Bands2
Wholesale38 buyers
Retail410 buyers
Add a band
3

Set each band's terms

Prices, delivery charge, minimum order value and the products only they can see.

WholesaleTerms
PricesBand prices
DeliveryFree
Minimum order$70
Only for this band12 products
4

Put customers in a band

Approve a new trade buyer and place them in the right band.

New sign-upKofi, Star Traders
BandWholesale
Approve
Reject
5

They shop on their terms

When they log in, they see their band's prices, charges and products.

Star TradersWholesale
Flour$3.15
DeliveryFree
Minimum order $70

Customer bands for the buyer and for you

Buyers only see their own terms. You see every band in one place.

Your Store
Star TradersWholesale buyer
Logged in
Sugar, large bag
$28.50
Oil, large tin
$26.50
Basmati
$30
Minimum orderYour band
$70
View order
What the customer sees

Their prices, after login

A trade buyer logs in with a mobile OTP and sees band prices, the band minimum and the products kept for them.

Customer bandsYour store
WholesaleMin $70 free delivery
38 buyers
RetailMin $4.20 $0.40 delivery
410 buyers
Waiting for approvalNew trade sign-ups
3
Review sign-ups
What you set

Every band and its terms

Prices, delivery charges, minimum order and access for each band, with sign-ups waiting for approval.

Customer band settings

What you control for each band, plus the customer settings that go with it.

SettingOptionsWhat it does
Customer Bands add-onOn or offSwitched on from Add-ons in your dashboard.
Band nameAny nameSuch as Wholesale, Retail or Hotels.
Customers in the bandYour customersWhich customers shop on this band's terms.
Band pricesPrice per productWhat this band pays for each product.
Delivery chargesPer bandThe delivery charge this band pays.
Minimum order valueAn amount in $Checkout asks for at least this much from buyers in the band.
Exclusive productsProducts you pickProducts only this band can see and buy.
Approve sign-upsOn or offNew customers wait for your approval before they can order.
Hide prices from guestsOn or offVisitors see your range but no prices until they log in.

Volume pricing and bands at work

Three shops, three ways to price.

Wholesale

A rice distributor

Basmati, large bags cost $32 from 10 bags, $30 from 40 and $28 from 100. Hassan Stores orders 40 bags and pays $1,205.

OrderHassan Stores
Basmati x 40 bags$1,205
Pay later30 days
Grocery

A supermarket with trade buyers

Families shop on the Retail band with a $4.20 minimum. Nearby shops on the Wholesale band see lower prices and a $70 minimum.

FlourTwo bands
Retail$3.45
Wholesale$3.15
Distributor

Detergent by the carton

A pack costs $1.70 for 1 to 9, $1.55 for 10 to 49 and $1.40 for 50 to 99. A shop ordering 50 packs pays $70.

Detergent50 packs
Price per pack$1.40
Order total$70

What happens when

The cases owners ask about.

CheckoutWholesale band
Order total
$53
Band minimum
$70
Add $17 more to order
A buyer's order is below their band's minimumCheckout asks for the minimum order value you set before the order can go through.
A retail customer looks for a trade packProducts kept for the wholesale band do not show to other bands.
A guest opens your storeWith hide prices on, they see your range but no rates until they log in.
A new retailer signs upWith approval on, they wait until you approve them, then shop on their band's terms.
Your rates changeEdit the price breaks or band prices. New orders use the new prices.
A trusted buyer wants creditTurn on pay later for that buyer, with a credit limit you set.
Volume Pricing and Customer Bands are add-ons

Switch each one on from your dashboard. Plans and price are on the add-ons page. Your online store and Bills and Books are on every plan, including Free.

Volume pricing and customer band questions

A lower price per unit when a buyer orders more. You set the quantity ranges and the price for each one.

Yes. It works on unit products and on weight products.

Yes. The ranges and prices show on the product on your website and app.

A group of customers, such as wholesale or retail, with its own prices, delivery charges, minimum order and products.

Yes. Each sees the prices and terms of their own band.

Yes. Each band can have its own minimum order value, and checkout asks for it.

Yes. Keep a product for one band, and other bands do not see it.

Yes. Turn on sign-up approval and hide prices from guests. See Ordrio for wholesale.

Yes. Pay later gives the buyers you pick a credit limit, on the Grow plan and up. See payments.

Volume Pricing and Customer Bands are add-ons, with plans and price on the add-ons page. Your online store and Bills and Books are on every plan, including Free.

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