Membership: paid or free levels that give your regulars something extra.
Special prices, free delivery or priority support for members, with a reminder before a membership renews.
Free plan. No credit card needed.
What is a membership program?
Membership lets you set up paid or free levels for your best customers. Each level can carry special prices, free delivery or priority support.
Members get a reminder before their membership renews. You can also make offers only members can use, or open your store only to customers who sign in.
What you can do with membership
Benefits members feel on every order.
How membership works
Set the levels, make the offer, pick the members.
Switch on Membership
Open Add-ons in your dashboard and switch on Membership.
Paid or free levels
Decide the levels
Paid or free, and the benefit each level gives.
Make the members’ offer
A flat amount or a percentage with a cap, off the bill or as cashback.
Pick who gets it
Limit the offer to specific customers, and to branches or products if you want.
Members shop and renew
The offer applies at checkout, and a reminder goes out before renewal.
What the member sees, and what you set
Benefits on one side, rules on the other.
The member side
Their level, their benefits, and the saving at checkout.
The owner side
The offer, who can use it and for how long.
Membership settings
The levels, the offer and who can see your store.
| Setting | Options and default |
|---|---|
| Membership add-on | Switch it on from Add-ons. Off until you switch it on. |
| Level type | Paid or free, for each level. |
| Member benefits | Special prices, free delivery or priority support. |
| Renewal reminders | A reminder goes to the member before the membership renews. |
| Offer type | A flat amount off, or a percentage off with a maximum discount per order. |
| How the saving is given | Off the bill, or as cashback. |
| Who can use the offer | Specific customers, and if you want, certain branches or products. |
| Checkout rules | Minimum order value, online payments only, apply automatically, show the code in store, new or existing customers. |
| Usage and dates | Usage limits, a start date and an end date. Pause, edit or delete an offer any time. |
| Members-only store | Ask visitors to sign in to see the store, or to add to cart and check out. |
| Guest prices and sign-ups | Hide prices from signed-out visitors, and approve each new sign-up before it goes through. |
Membership in real shops
A free level, a paid level and a closed store. Names and amounts are made up.
A free level for regulars
A grocer makes a free Regulars level with free delivery and picks 60 customers who order every week.
A paid Gold level
A boutique gives Gold members 10% off up to AED 6.75 applied automatically. A AED 54 order gets AED 5.40 off.
A store for members only
A trader asks visitors to sign in to see the store, hides prices from guests and approves each sign-up.
What happens when...
Things to know before you launch a level.
| When | What happens |
|---|---|
| Someone joins after the offer is made | Members-only offers apply only to the customers you selected, so add the new member to the offer. |
| You hide prices from guests | Prices are hidden from every signed-out visitor, not only non-members. |
| A membership is about to renew | The member gets a reminder before it renews. |
| A percentage offer meets a big order | The cap you set limits the discount on each order. |
| You want to check it first | Place a test order from a member’s account before you announce the offer. |
Who uses membership
Stores with regulars worth looking after.
Membership with the rest of Ordrio
Members also earn points, refer friends and use your offers.
Plans and price are on the add-ons page. Members’ offers are made with promo codes, which are on every plan. Bills & Books and your online store are on every plan, including Free.
Membership questions, answered
Paid or free levels for your regulars, with special prices, free delivery or priority support.
Yes. Each level can be paid or free.
Special prices, free delivery or priority support.
Yes. A reminder goes out before a membership renews.
Yes. Create an offer and limit it to specific customers, and to branches or products if you want.
Yes. Choose whether the saving comes off the bill or is given as cashback.
Members-only offers apply only to the customers you selected, so add new members to the offer by hand.
Yes. Ask visitors to sign in to see the store, hide prices from guests and approve each new sign-up.
It hides prices from every signed-out visitor, not only non-members.
Membership is an add-on you switch on from your dashboard, with plans and price on the add-ons page.