Tables, floors and captain screen: see every table and take the order where guests sit.
Draw your floor once. Each table shows if it is free, seated, running or reserved, and your captain sends the order to the kitchen from a phone at the table.
Free plan. No credit card needed.
6 min
KOT in, 32 min
50 min
AED 38.50
8:45 PM
4 min
2 seats
1 min
What is table management?
It is the screen that shows your dining room as it really is: floors, areas and every table with its status, its time and its bill.
In Ordrio it runs in Bill It, the Bills & Books counter app, and on the captain screen in the Ordrio app. Staff stop walking slips to the counter, and the cashier sees what every table has ordered.
6 min
KOT in, 32 min
50 min
AED 38.50
8:45 PM
4 min
2 seats
1 min
What you can do
Everything the floor needs, on the same system as your VAT bills and stock.
How tables and the captain screen work
From the first guest of the evening to the last bill.
Draw your floor
Set up areas, tables and seats, then kitchens and printers, from the admin. Do it once on day one.
Seat the guests
Tap a free table. It turns Seated and its timer starts, so you know how long they have waited.
The captain takes the order
Your captain opens the table in the Ordrio app, adds dishes and notes like less spicy, and taps Send KOT. A second round later goes as a fresh KOT.
Print the bill and settle
Print the bill, take cash, card or Wallet, or split it equally. When it is paid, the table is free again.
What guests see, and what you set
Guests get faster service and a clear bill. You get the whole floor on one screen.
A clear bill, without the wait
The bill shows each dish, the service charge and packaging as their own lines, and the VAT. With QR ordering at tables, guests can also order from their phone and it joins the same running bill.
Your floor, your team, your rules
You set areas and tables, how your team works, the printers and the charges. The cashier sees every running table, and late tables stand out before a guest has to ask.
What you can set
Set these once on day one. Change any of them when your service changes.
| Setting | What it does and the options |
|---|---|
| How your team works | One person doing it all at the counter, or a captain, a cashier and a kitchen. |
| Floors and areas | Areas such as main hall, garden or rooftop, each with its own tables and seats. |
| Tables in areas | Add, rename or move tables, and join two tables for a big group on one bill. |
| Kitchens and printers | A printer per station, such as kitchen, bar and dessert, or a kitchen screen on a tablet. Thermal printers of 58 mm or 80 mm, by USB or on your shop network. KOT slip language and size are yours to pick. |
| Captain screen | Runs in the Ordrio app on the Android phones your staff already have, with the same menu, prices and table status as the counter. |
| Service charge on dine in | A percentage that shows as its own line on dine-in bills, with VAT worked out on the bill. |
| Packaging charge | A charge for packing, shown as its own line on the bill. |
| Reservations with waitlist | Held tables show Reserved with the time on your floor. On Scale and Max. |
| Manager PIN for discounts | Discounts above a limit need a manager PIN before they go on the bill. |
| Print the day list | Print the list of the day’s orders at closing. |
How it plays out on a busy night
Three common evenings, with the numbers worked out.
A table of three, two rounds
Table 3 sits at 8:02 PM. Captain Imran sends a biryani and a halloumi skewer, then a second round at 8:30 as a fresh KOT. The bill splits three ways.
Six guests, two tables, one bill
The host joins T4 and T5 for a party of six booked at 8:00 PM. Every round lands on the same running order, and one bill closes the evening.
One person does it all
Omar runs a 6-table cafe alone. He takes the order at the counter, sends the KOT and makes the bill from Bill It. No captain phone needed.
What happens when...
The moments that go wrong on a busy floor, and what Ordrio does.
Who uses tables and the captain screen
Any place where guests sit down and staff serve them.
Family restaurants
Areas, joined tables for big groups and captains on every floor.Ordrio for restaurantsCafes and bars
A kitchen printer and a bar printer, each with its own items.Ordrio for cafes and barsQuick service counters
One person takes the order, sends the KOT and makes the bill.Ordrio for quick serviceKOT and kitchen screen and QR ordering at tables are add-ons on those plans, with plans and price on the add-ons page. Reservations and waitlist are on Scale and Max. Bills & Books and your online store are on every plan, including Free.
Table management questions, answered
Yes. Set up floors and areas such as a main hall, a garden and a rooftop, each with its own tables and seats.
Whether it is free, seated, has its KOT in, has its bill printed or is reserved, with the minutes since the guests sat.
Yes. With the captain screen in the Ordrio app, staff take the order on an Android phone and send the KOT from the table. See how KOT works.
Yes. Put T4 and T5 together and the whole group sits on one bill.
Add it to the running order. The new items go to the kitchen as a fresh KOT.
Yes. Dine in, takeaway and delivery sit on the same screen.
Yes. Service charge on dine in and a packaging charge show as their own lines, with VAT on the bill.
Bill It, the counter app, keeps billing and printing KOTs on your shop network and syncs when the internet is back.
Thermal receipt printers of 58 mm or 80 mm, by USB or on your shop network. One for bills and one for each kitchen station.
Grow, Scale and Max. KOT and QR ordering are add-ons, with plans and price on the add-ons page. See pricing.