Volume pricing and customer bands

Volume pricing and customer bands: the right price for every buyer.

Prices that drop as the quantity goes up, and groups of customers who each see their own prices, delivery charges and minimum order. Built for trade buyers who order in bulk.

Free plan. No credit card needed.

Detergent
Your priceLogged in as a retailer
AED 4.50
1 to 9 packs
AED 5.40
10 to 49 packs
AED 4.95
50 to 99 packs
AED 4.50
100 and above
AED 4.15
Quantity
50 packs
Add to order, AED 225
→
Customer bands2 bands
WholesaleBand prices, free delivery
Min AED 225
RetailStore prices, AED 1.35 delivery
Min AED 13.50
Only for wholesaleHidden from retail buyers
12 products
Add a band
1
Part 1 of 2

Volume pricing: the more they buy, the less each one costs

Price breaks by quantity on unit and weight products. Buyers see the breaks on the product, so they know the price before they order.

What is volume pricing?

Volume pricing sets a lower price per unit when a buyer orders more. You decide the quantity breaks and the price for each one.

It works on unit products, such as a 1 kg pack, and on weight products sold by the kg. Buyers see the better price as they add more.

Price breaksDetergent
Quantity
Per pack
1 to 9 packs
AED 5.40
10 to 49 packs
AED 4.95
50 to 99 packs
AED 4.50
100 and above
AED 4.15
Shown on the productWebsite and app
On

What you can do with volume pricing

Price breaks you set once, shown wherever the product is sold.

Price breaks by quantitySet quantity ranges, such as 1 to 9 and 10 to 49, each with its own price.
Unit productsBreaks on packs, bags, cartons or pieces.
Weight productsBreaks on products sold by the kg, such as rice or sugar.
Shown before they orderThe breaks show on the product, so buyers know what more will cost.
A better price as they add moreMove up a break and the price per unit drops on the order.
With customer bandsPair volume pricing with bands for trade prices, see part 2 below.

How volume pricing works

From switching it on to a buyer ordering 50 packs.

1

Switch it on

Open Add-ons in your dashboard and switch on Volume Pricing. No developer is needed.

Add-onsCatalogue
Volume PricingOn
Weight ProductsOff
2

Add price breaks to a product

Open the product and add each quantity range with its price.

Price breaksBasmati rice
10 bags and upAED 104
40 bags and upAED 97
100 bags and upAED 90
Save
3

Buyers see the breaks

On your website and app, the product shows each range and its price.

Basmati riceYour store
40 bagsAED 97 a bag
100 bagsAED 90 a bag
Buy more, pay less per bag
4

They order more, pay less each

As the quantity moves into a higher range, the lower price applies to the order.

Your order40 bags
Basmati rice x 40AED 3,870
Price per bagAED 97
Place order

Volume pricing for the buyer and for you

The buyer sees the breaks on the product. You set them on the same product.

Pasta
5 bags
AED 158 a bag
10 bags
AED 155 a bag
20 bags
AED 153 a bag
5 bags10 bags20 bags
Add, AED 1,555
What the customer sees

The breaks are on the product

The buyer sees every range and its price, picks the quantity and sees the total before adding it to the order.

Edit productPasta
Volume pricingPrice breaks by quantity
On
From 5 bags
AED 158
From 10 bags
AED 155
From 20 bags
AED 153
Save product
What you set

Ranges and prices on each product

Add the ranges you sell in, on unit or weight products, and change them when your rates change.

Volume pricing settings

What you control once Volume Pricing is on.

SettingOptionsWhat it does
Volume Pricing add-onOn or offSwitched on from Add-ons in your dashboard.
Quantity rangesFrom and to quantitiesThe ranges a buyer moves through, such as 1 to 9, 10 to 49 and 100 and above.
Price for each rangeAn amount in AEDThe price per unit inside that range.
Unit productsPacks, bags, piecesBreaks by the number of units ordered.
Weight productsSold by the kgBreaks for products sold by weight. Selling by weight uses the Weight Products add-on.
Shown on the productWebsite and appBuyers see the ranges on the product page before they order.
2
Part 2 of 2

Customer bands: each group of buyers sees its own terms

Group customers by how they buy, such as wholesale and retail. Each band can have its own prices, delivery charges, minimum order and products.

What are customer bands?

A customer band is a group of customers who buy the same way. A retailer buying by the carton and a family buying one pack can shop the same store on different terms.

Each band can have its own prices, delivery charges and minimum order value, and you can keep some products for one band only.

Retail bandMariam R.
Flour
AED 11
Delivery
AED 1.35
Minimum order
AED 13.50
→
Wholesale bandHassan Stores
Flour
AED 10
Delivery
Free
Minimum order
AED 225

What you can do with customer bands

Different terms for different buyers, in one store.

Bands such as wholesale and retailCreate the groups that match how your customers buy.
Band pricesEach band can see its own price on the same product.
Band delivery chargesCharge one band for delivery and not another.
Minimum order value per bandAsk trade buyers for a bigger minimum order than retail customers.
Products for some bands onlyKeep trade packs or bulk sizes visible only to the band they are for.
Approve who joinsWith sign-up approval on, new buyers wait until you say yes.
Prices after loginHide prices from guests, so only logged-in buyers see rates.

How customer bands work

Set the bands once. Each buyer then shops on their own terms.

1

Switch it on

Open Add-ons and switch on Customer Bands.

Add-onsCustomers
Customer BandsOn
MembershipOff
2

Create your bands

Name each band, such as Wholesale and Retail.

Bands2
Wholesale38 buyers
Retail410 buyers
Add a band
3

Set each band's terms

Prices, delivery charge, minimum order value and the products only they can see.

WholesaleTerms
PricesBand prices
DeliveryFree
Minimum orderAED 225
Only for this band12 products
4

Put customers in a band

Approve a new trade buyer and place them in the right band.

New sign-upImran, Al Baraka Traders
BandWholesale
Approve
Reject
5

They shop on their terms

When they log in, they see their band's prices, charges and products.

Al Baraka TradersWholesale
FlourAED 10
DeliveryFree
Minimum order AED 225

Customer bands for the buyer and for you

Buyers only see their own terms. You see every band in one place.

Your Store
Al Baraka TradersWholesale buyer
Logged in
Sugar, large bag
AED 92.50
Oil, large tin
AED 85
Basmati
AED 97
Minimum orderYour band
AED 225
View order
What the customer sees

Their prices, after login

A trade buyer logs in with a mobile OTP and sees band prices, the band minimum and the products kept for them.

Customer bandsYour store
WholesaleMin AED 225 free delivery
38 buyers
RetailMin AED 13.50 AED 1.35 delivery
410 buyers
Waiting for approvalNew trade sign-ups
3
Review sign-ups
What you set

Every band and its terms

Prices, delivery charges, minimum order and access for each band, with sign-ups waiting for approval.

Customer band settings

What you control for each band, plus the customer settings that go with it.

SettingOptionsWhat it does
Customer Bands add-onOn or offSwitched on from Add-ons in your dashboard.
Band nameAny nameSuch as Wholesale, Retail or Hotels.
Customers in the bandYour customersWhich customers shop on this band's terms.
Band pricesPrice per productWhat this band pays for each product.
Delivery chargesPer bandThe delivery charge this band pays.
Minimum order valueAn amount in AEDCheckout asks for at least this much from buyers in the band.
Exclusive productsProducts you pickProducts only this band can see and buy.
Approve sign-upsOn or offNew customers wait for your approval before they can order.
Hide prices from guestsOn or offVisitors see your range but no prices until they log in.

Volume pricing and bands at work

Three shops, three ways to price.

Wholesale

A rice distributor

Basmati, large bags cost AED 104 from 10 bags, AED 97 from 40 and AED 90 from 100. Hassan Stores orders 40 bags and pays AED 3,870.

OrderHassan Stores
Basmati x 40 bagsAED 3,870
Pay later30 days
Grocery

A supermarket with trade buyers

Families shop on the Retail band with a AED 13.50 minimum. Nearby shops on the Wholesale band see lower prices and a AED 225 minimum.

FlourTwo bands
RetailAED 11
WholesaleAED 10
Distributor

Detergent by the carton

A pack costs AED 5.40 for 1 to 9, AED 4.95 for 10 to 49 and AED 4.50 for 50 to 99. A shop ordering 50 packs pays AED 225.

Detergent50 packs
Price per packAED 4.50
Order totalAED 225

What happens when

The cases owners ask about.

CheckoutWholesale band
Order total
AED 171
Band minimum
AED 225
Add AED 54 more to order
A buyer's order is below their band's minimumCheckout asks for the minimum order value you set before the order can go through.
A retail customer looks for a trade packProducts kept for the wholesale band do not show to other bands.
A guest opens your storeWith hide prices on, they see your range but no rates until they log in.
A new retailer signs upWith approval on, they wait until you approve them, then shop on their band's terms.
Your rates changeEdit the price breaks or band prices. New orders use the new prices.
A trusted buyer wants creditTurn on pay later for that buyer, with a credit limit you set.
Volume Pricing and Customer Bands are add-ons

Switch each one on from your dashboard. Plans and price are on the add-ons page. Your online store and Bills and Books are on every plan, including Free.

Volume pricing and customer band questions

A lower price per unit when a buyer orders more. You set the quantity ranges and the price for each one.

Yes. It works on unit products and on weight products.

Yes. The ranges and prices show on the product on your website and app.

A group of customers, such as wholesale or retail, with its own prices, delivery charges, minimum order and products.

Yes. Each sees the prices and terms of their own band.

Yes. Each band can have its own minimum order value, and checkout asks for it.

Yes. Keep a product for one band, and other bands do not see it.

Yes. Turn on sign-up approval and hide prices from guests. See Ordrio for wholesale.

Yes. Pay later gives the buyers you pick a credit limit, on the Grow plan and up. See payments.

Volume Pricing and Customer Bands are add-ons, with plans and price on the add-ons page. Your online store and Bills and Books are on every plan, including Free.

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