Event enquiry, quote and advance: book catering orders without the back and forth.
Clients send an enquiry with the date, guests and venue. You send a quote they accept from a link, and a 30% advance is asked the moment they accept.
Free plan. No credit card needed.
What is catering enquiry and quote?
It is the path from a client’s first question to a confirmed event with money paid. The enquiry, the quote, the advance and the balance sit on one order, on your own store.
The same order gives the kitchen its cooking sheet and the client their invoice.
- Enquiry formWedding, birthday and office tiles, with date, guests and venue.
- Quote by linkThe client opens your quote and accepts it in one tap.
- Packages by guest countSet a per plate price for each group size once.
- 30% advanceAsked when the quote is accepted, paid by Wallet or card.
- Any amount by linkSend a payment link for any amount.
- Cooking sheetHow much of each dish to cook, with a ready-by time.
- Box labelsDish, event, box number and guest count.
- Balance and reviewInvoice and payment link after the event, then a review request.
How enquiry, quote and advance work
One wedding lunch for 100 guests, from first message to final payment.
The client sends an enquiry
They pick the event and fill in the date, guests and venue on your store.
You send a quote
Pick the package for that group size and the quote prices itself. Repeat clients can start from last year’s menu.
They accept and pay 30%
One tap accepts the quote. The advance is asked straight away and paid by Wallet or card.
The kitchen gets a cooking sheet
Say how many guests one kilo serves, and Ordrio works out how much to cook, with a ready-by time.
Every box gets a label
The dish, the event, the box number and the guest count, so no box goes to the wrong hall.
Balance, invoice and review
After the event the tax invoice and a payment link for the balance go out, then a review request.
Your client’s side and your side
The client books from a phone. You see every event, quote and payment in one place.
Enquire, accept and pay from a phone
No PDF menus or late night voice notes. They pick the event, accept your quote and pay the advance by link.
Every client, every event, one record
Repeat clients are already in your list, with their past events. Copy last year’s menu into a new quote.
What you can set
Everything the caterer controls, from the enquiry form to the last box.
| Setting | What it does, and the options |
|---|---|
| Event types | The tiles on your enquiry form, such as wedding, birthday and office. |
| Enquiry details | The client gives the date, the number of guests and the venue. |
| Packages | Set menus with a per plate price for each group size, such as 25, 50 and 100 guests. Needs the Package Management add-on. |
| Quote link | Your quote opens from a link and is accepted in one tap. |
| Copy a past menu | Start a repeat client’s quote from their last menu. |
| Advance | 30% of the quote is asked once the client accepts it. |
| Payment links | Send any amount as a payment link, paid by Wallet or card. |
| Guests per kilo | How many guests one kilo of a dish serves, so the cooking sheet works out quantities. |
| Sell by the kilo | Price dishes per kilo with the Weight Products add-on. |
| Ready-by time | When the kitchen must finish, printed on the cooking sheet. |
| Box labels | Dish, event, box number and guest count on every box. |
| Balance invoice | A tax invoice with the advance taken off and a link for the balance. |
| Review request | Sent to the client after the event. |
How it plays out for a caterer
Three orders, with made-up names and numbers.
100 guests at $13.50 a plate
The quote is $1,350 and the 30% advance is $405. After the event the invoice with 5% tax is $1,420 so the balance is $1,015.
40 vegetarian lunch boxes
An office orders 40 lunch boxes at $5.40. The tax invoice is $216 plus $11 tax at 5%, $227 in all, paid by link.
A repeat client for Christmas
The Miller family books every festival. Their last menu is copied into a Christmas quote of $2,820 and the advance asked is $846.
Edge cases and limits
What happens when an event does not go to plan.
| When | What happens |
|---|---|
| The guest count goes up | Send a payment link for the extra amount. Links can be for any amount. |
| The client wants a different advance | Send the amount you agree as a payment link. |
| Food is sold by weight | Price dishes per kilo with the Weight Products add-on, and show how many guests a kilo serves. |
| The same client books again | Their past events are already in your list. Copy the last menu into the new quote. |
| The food goes out to the venue | Offer a delivery time slot or pickup from your kitchen. |
| The balance is still due | The invoice and a payment link go out after the event, so paying is one tap. |
Who uses enquiry, quote and advance
Anyone who takes event orders that need a quote and money up front.
Catering quotes with the rest of Ordrio
The quote is one part of a catering order. These cover the rest.
Plan details on the pricing page
Packages by guest count need the Package Management add-on, and dishes by the kilo need Weight Products. Add-on prices are to be announced. Your store and Bills and Books are on every plan, including Free.
Compare every plan on the pricing pageCatering enquiry and quote questions, answered
Yes. They pick the event, such as a wedding, birthday or office lunch, and fill in the date, guests and venue on your store.
Your quote opens from a link, and they accept it in one tap.
30% of the quote, once it is accepted. On $1,350 that is $405. You can also send any amount as a payment link.
By Wallet or card, from the payment link. See payments.
Yes. Set a per plate price for each group size with the Package Management add-on.
Yes, with the Weight Products add-on. Show how many guests one kilo serves.
A cooking sheet with how much of each dish to cook and a ready-by time.
The dish, the event, the box number and the guest count.
Yes. Bills and Books is on every plan, and the invoice takes off the advance already paid.
The invoice and a payment link for the balance go out after the event.