Tax settings and store policies: the right tax on every order, and your rules in plain view.
Set GST, VAT or your country’s tax once, with extra rates for groups of products and tax numbers per branch. Design your invoice, and show your policies in the footer and at checkout.
Free plan. No credit card needed.
GSTIN 29ABCDE1234F1Z5 · MF-0418
Price includes 5% GST₹1,024.00
What are tax settings and store policies?
Tax settings tell Ordrio how to work out tax on each order: your tax number, a standard rate, other rates for groups of products, and whether your prices already include tax.
Store policies are the pages customers read before they buy, such as terms, privacy, refunds and returns. They show in your store footer and at checkout.
What you can do
Tax, invoices and policies from one part of your dashboard.
How tax and policies work
Set once, then every order follows it.
Set your tax basics
Add your GSTIN or VAT number, say if prices include tax, and set the standard rate.
Add other rates
Group the products that pay a different rate. Every other product pays the standard rate.
Design the invoice
Add your logo, heading, number prefix and footer note. Print a test on paper or a thermal roll.
Publish your policies
Edit the policies every store has, add your own, and choose which ones show.
What the customer sees, and what you set
A clear bill and clear rules for them. One setup for you.
What the customer sees
Prices that match your tax setting, an invoice with the tax split, and your policies one tap away in the footer and at checkout.
What you set
The invoice layout with a live preview, and when the invoice is made.
What you can set
Every tax, invoice and policy setting.
| Setting | What it does | Options |
|---|---|---|
| Tax type and number | The tax your store charges, and the number shown on invoices. | GST with GSTIN, VAT with VAT number, or a tax number (TIN) elsewhere. |
| Branches have their own tax numbers | For branches registered separately. | On or off. |
| Prices already include tax | Customers see the final price. | On or off. |
| Tax on the final order value | Tax is worked out after discounts and delivery charges. | On or off. |
| Standard rate | Used for every product not in a group. | A percentage. |
| Other rates | Groups of products that pay a different rate. | Name, rate and products. None until you add one. |
| Invoice heading and number | The title and number on every invoice. | Heading, prefix such as MF-, on or off. |
| Invoice details | What the invoice shows. | Logo, store or branch details, email, phone, address, tax split, footer note. |
| When to make the invoice | The order status that creates the invoice. | Received, accepted, being prepared, packed, out for delivery, delivered, or only by hand. |
| Print size | The paper you print on. | Paper or thermal roll, with a test print. |
| Store policies | The pages customers read before they buy. | Name, page link made from the name, policy text. Show, hide or delete your own. |
| Policy languages | Policies in your store’s other languages. | Title and content per language. |
How stores use it
Three everyday cases, with made-up names.
Meera prices with tax included
Meera’s shelf prices include 5% GST. A ₹1,024 grocery order shows ₹975.24 taxable value, ₹24.38 CGST and ₹24.38 SGST on the invoice.
Imran adds tax at checkout
Imran’s prices are before tax, and his jackets sit in a group he set at 18%. A ₹2,000 jacket shows ₹360 tax at checkout, ₹2,360 in total.
Lata taxes the final bill
Lata’s prices are before tax, with tax on the final order value. Items of ₹1,000, a ₹100 discount and ₹40 delivery make ₹940, so 5% tax is ₹47.
Edge cases and limits
What happens when something is missing, shared or switched off.
Who uses tax settings and policies
Every store that bills customers, in any country.
Grocery and supermarkets
A standard rate and other rates for groups of products, in one store.Ordrio for groceryRestaurants
Tax on the final bill and a clear invoice on paper or thermal roll.Ordrio for restaurantsFashion
Prices before or after tax, and a returns policy shoppers read first.Ordrio for fashionWholesale
GST invoices for trade buyers, and terms for bulk orders.Ordrio for wholesaleJewellery
Clear tax on every invoice for high-value orders.Ordrio for jewelleryCloud kitchens
Tax numbers per kitchen when each branch is registered separately.Ordrio for cloud kitchensTax and policies with the rest of Ordrio
The same tax settings run through billing, branches and checkout.
Bills & Books
GST bills at the counter, GST summary by rate and GSTR-1 export.GST billing in Bills & BooksMulti branch
Tax settings and tax numbers by branch.How multi branch worksPayments
Refunds in full or in part, by your refund policy.See paymentsOnline store
Policies in your footer and at checkout.Your online storeTax and policies questions, answered
Yes. Pick GST or VAT, or use a tax number for other countries, and add your GSTIN, VAT number or tax number.
Yes. Set a standard rate, then add other rates for groups of products.
Yes. Turn on Prices already include tax, and customers see the final price.
Your choice. Turn on tax on the final order value to work it out after discounts and delivery charges.
Yes. Turn on Branches have their own tax numbers. See multi branch.
Yes. Add your logo, heading, number prefix, store or branch details, tax split and a footer note, with a live preview.
At the order status you choose, such as Packed or Delivered, or only when you make it by hand.
Terms, privacy, refund and return policies, plus any policy you add. They show in your footer and at checkout.
No. Bills & Books gives your accountant GST-ready reports and a GSTR-1 export file. See Bills & Books.
Tax-compliant invoices come with every store, and Bills & Books is on every plan, including Free.