Store timings: take orders only when your branch is open.
Set opening hours for each branch, day by day. Your store opens and closes on schedule, and holidays are set once in advance.
Free plan. No credit card needed.
What are store timings?
Store timings are the hours each branch takes orders. With the Store hours switch on, orders come in only during those hours.
You set weekly hours, add special days for holidays or late nights, and keep two switches for the unplanned days: one for a single branch and one for the whole store.
What you can do
- Hours for every dayTurn each day on or off and set its opening hours.
- Breaks in the dayAdd more hours to a day for a lunch and a dinner shift.
- Hours by branchEvery branch keeps its own hours, set from one dashboard.
- Holidays and special daysClose all day, or open different hours on a date you choose.
- Opens and closes on its ownOnce set, the schedule runs every day without you.
- Stop one branchThe Taking orders switch pauses a single branch until you turn it back on.
- Close the whole storeThe Accepting orders switch takes every branch offline at once.
How store timings work
Switch it on once, set the week, add the days that are different.
Turn on Store timings
Open Add-ons, find Store timings and press Activate. It turns on for all branches.
Set the weekly hours
In Settings, Branches and delivery, Store hours, turn on a day, press Add hours and enter From and To. Add more hours for a break.
Add special days
Pick a date, write a short reason and choose Closed all day or Open different hours. It replaces the weekly hours for that date.
Pause when you need to
Turn off Taking orders for one branch, or Accepting orders at the top of the dashboard for every branch.
The customer side and your side
Customers order while you are open. You set the hours once.
What your customer sees
Orders arrive in your opening hours
- Orders come in while the branch is open
- No orders during the break you set
- On a holiday, the branch takes no orders that day
What you set
A week, special days and two switches
- Hours for each day, with breaks
- Upcoming and past special days
- Taking orders for a branch, Accepting orders for the store
What you can set
Everything Store timings controls, in one table.
| Setting | What it does |
|---|---|
| Store timings add-on | Turned on once from Add-ons for every branch. Until then, Store hours shows that the add-on is needed. |
| Store hours switch | On a branch, takes orders only during its opening hours. |
| Day switch | Turn a day on to set hours. Days that are off stay Closed. |
| Hours | From and To times for each day. |
| Add more hours | A second range in the same day, for a break or a split shift. |
| Special day | A date from today onward, with a short reason. |
| Closed all day or different hours | What happens on that special day. It replaces the weekly hours for the date. |
| Upcoming and Past | Lists of your special days. Delete one with the bin icon. |
| Taking orders | Stops one branch until you turn it back on. The default branch cannot be switched off. |
| Accepting orders | At the top of the dashboard. Takes every branch offline, after a confirm. |
| Save and Discard | Changes count only after Save. Discard undoes them. |
How shops set their hours
Three set-ups, with made-up names.
Lunch and dinner, nothing between
James's kitchen cooks twice a day. Monday to Saturday he sets 10:00 to 13:00 and 18:00 to 21:00, and leaves Sunday off, so it shows Closed.
Closed for Christmas, open late before it
Sarah adds two special days: Christmas as Closed all day, and the evening before as open until 23:00 for gift boxes. Her weekly hours come back the day after.
One branch down for the day
Ben runs three branches. When the Northside chef calls in sick, he turns off Taking orders for Northside only. The other two keep cooking.
Edge cases and limits
What the screen tells you, and what it will not let you do.
| What happens when | The answer |
|---|---|
| The end time is before the start time | The form shows Ends before it starts, so pick a later end time. |
| Two ranges overlap on one day | You see an Overlaps message naming the other range. Fix it before pressing Done. |
| I add a new branch | It starts with every day Closed until you set hours. |
| I want the same hours every day | Each day is set on its own. There is no copy to all days. |
| I try to switch off the default branch | It says Make another branch default first. |
| I leave the page without saving | Changes are lost. They are kept only after Save. |
Who uses store timings
Shops that cook, pack or serve at set hours.
Restaurants
Lunch and dinner shifts with a break between.Ordrio for restaurantsCloud kitchens
Hours and a pause switch for each branch.Ordrio for cloud kitchensGrocery and supermarkets
Orders taken while the shop can pack them.Ordrio for groceryMeal plans
Order windows that match your cooking times.Ordrio for meal plansServices
Bookings only on the days you work.Ordrio for servicesStore timings questions, answered
Yes. Turn each day on or off and set its own From and To times.
Yes. Use Add more hours to give a day two ranges, such as 11:00 to 15:00 and 19:00 to 23:00.
Yes. Hours are set per branch. See multibranch.
Add a special day, pick the date and choose Closed all day. Your weekly hours return the next day.
Yes. Add a special day and choose Open different hours.
Yes. Once the hours are saved, the branch takes orders only inside them, every day.
Turn off Taking orders for one branch, or Accepting orders at the top of the dashboard for all branches.
Not directly. Make another branch the default first, then switch it off.
Yes. Store hours are part of everyday work in the Ordrio app.
It is an add-on, with plans and price on the add-ons page. See all add-ons.