Your own domain with free SSL: your store at your own address.
Start on a free Ordrio address, then move your store to a domain you own, such as yourstore.com. The SSL padlock comes with it.
Free plan. No credit card needed.
What is a custom domain with SSL?
A custom domain is your own web address, such as sarahsweets.com, instead of an address that ends in ordrio.com. Customers type it, share it and see it on your bills and QR codes.
SSL is the padlock in the browser bar. With Ordrio every page runs on SSL, from the store to checkout and the customer account, and you do not buy or renew a certificate yourself.
What you can do
- Start on a free addressEvery store gets a name.ordrio.com address on day one, with nothing to set up.
- Change the free addressPick a new name, check it is free and save it.
- Connect a domain you ownAdd two records at your domain company and Ordrio does the rest.
- Buy a domainNo domain yet? Register a new one through us from the same screen.
- Choose the main addressMark the one address customers see, with the rest kept on the list.
- Keep the padlockSSL covers the store, checkout and account pages. See how Ordrio keeps stores secure.
- Keep your emailYour email records stay as they are, so mail on the same domain keeps working.
A@95.211.81.166Awww95.211.81.166How connecting a domain works
From a free address to your own name in four steps. Your store keeps taking orders the whole time.
Open Website address
In Settings, under Store, open Website address and choose Connect a domain. Type your domain and continue.
Add two records
At the company where you bought the domain, add two A records, one for @ and one for www, with the value Ordrio shows.
Press Check
Ordrio looks for the records. It can take up to a day, and some companies are slower. If it fails, fix the record and press Check again.
Go live with the padlock
Once the check passes, the domain joins your list as Live. Tick it as Main and customers see it with SSL.
Your customer and you, on the same address
Customers see your name in the browser bar. You manage every address from one screen.
What your customer sees
Your name in the address bar, with the padlock
- They type or share sarahsweets.com, not a long platform address
- Store, checkout and account pages all open on SSL
- The same address goes on your QR codes and social bios
What you set
Every address in one list
- See each address with its date and status: Live or Not live yet
- Tick the Main address customers land on
- Change your free address, connect a domain or buy one
What you can set
Everything sits under Settings, then Website address.
| Setting | What it does |
|---|---|
| Free address | Your store link ending in .ordrio.com, ready from day one, with a copy button. |
| Change free address | Type a new name, press Check availability, then Save. Old links stop working. |
| Connect a domain | Enter a domain you already own. Needs the Launch plan or higher. |
| Buy a domain | The No domain yet? box lets you register a new domain through us. |
| Record for @ | Type A, name @, value 95.211.81.166, TTL 1 hour. Covers yourstore.com. |
| Record for www | Type A, name www, the same value. Covers www.yourstore.com. |
| Check and Check again | Ordrio confirms the records. Until it passes, the free address keeps working. |
| Change domain | Fix a mistyped domain while you wait for the check. |
| All addresses | Each address with its date added, status (Live or Not live yet) and an edit pencil. |
| Main | The tick that marks the address customers see. |
| SSL | Included. If your DNS is on Cloudflare, keep both records on DNS only (grey cloud) so Ordrio can set up the secure connection. |
How shops use their own domain
Three common cases, with made-up names.
Sarah moves before Christmas
Sarah has sold on sarahsweets.ordrio.com for a month. She buys sarahsweets.com, adds the two records and it passes the check the same evening. She ticks it as Main and prints new QR codes for the counter.
Nora already uses Cloudflare
Nora's domain is managed on Cloudflare. She adds both A records there, sets each to DNS only, and leaves TTL on Auto. The padlock comes up once the check passes.
Ben keeps his email
Ben's team emails from the same domain. He edits only the @ and www records and leaves the MX and TXT records alone, so mail keeps arriving as before.
Edge cases and limits
What to expect when something does not go to plan.
| What happens when | The answer |
|---|---|
| The check fails | Make sure type, name and value match exactly, wait a few minutes, then press Check again. Some companies take a few hours. |
| There is already an @ record | Edit it to the Ordrio value instead of adding a second one. |
| www already has a CNAME record | Delete the CNAME, then add the A record for www. |
| I closed the window before the check passed | The domain is not added yet. Open Connect a domain, enter the same domain and check again. |
| I change my free address | Old links stop working, so update QR codes, social bios and saved messages. |
| I am on the Free plan | You keep the free .ordrio.com address. A custom domain needs the Launch plan or higher. |
| My email is on the same domain | Do not touch NS, MX or TXT records. Email and other services keep working. |
Who uses a custom domain
Any shop that wants customers to remember where to order.
Fashion
A boutique name in the address bar, on tags and bags.Ordrio for fashionJewellery
A secure address customers trust before a big purchase.Ordrio for jewelleryGrocery and supermarkets
One short address for regulars who reorder every week.Ordrio for groceryRestaurants
Your own ordering address on menus and table QR codes.Ordrio for restaurantsCloud kitchens
A brand address of your own, away from the marketplaces.Ordrio for cloud kitchensServices
A web address for bookings that looks like your business.Ordrio for servicesDomain and SSL questions, answered
Yes. Connect a domain you already own or register a new one through us. A custom domain comes with every paid plan.
The Launch plan or higher. On the Free plan your store runs on a free .ordrio.com address. See pricing.
No. The SSL certificate is included, and every page of your store runs on SSL.
Two A records, one for @ and one for www, both with the value Ordrio shows in the Connect a domain window.
Ordrio may take up to a day to see the records, and some companies are slower. Your free address keeps taking orders meanwhile.
Add the same two A records and set each to DNS only (grey cloud). That lets Ordrio set up the secure connection.
No. Leave the NS, MX and TXT records as they are and only add or edit the @ and www records.
Yes. Pick a new name and save it. Old links stop working, so update your QR codes and social bios.
The one ticked as Main in your list of addresses.
Yes. Our team does the setup with you, and stores can be live in 72 hours. Book a demo to start.