Multi-branch ordering: every branch on one store, each with its own rules.
One online store and one catalogue. Each branch keeps its own hours, delivery, payments and staff. Ask Pili, your AI assistant, which branch sold the most.
Free plan. No credit card needed.
Branches
What is multi-branch ordering?
Multi-branch lets one business run several shops or kitchens from a single store and one catalogue.
Each branch keeps its own hours, delivery, payment methods, stock and staff. Customers choose their nearest branch, and the order goes to that branch’s team.
- Cash on delivery on for one branch only
- A change on one branch leaves the others alone
Choose your nearest branch
How multi-branch works
Add a branch, set its rules, give it a team. Your products stay in one catalogue.
Add the branch
Name the branch and place it on the map, so customers can find the nearest one.
New branch
Set its rules
Hours, delivery and payment methods can differ from one branch to the next.
Mall Road
11 AM to 11 PM
Give it a team
Staff see only the branches you pick. You see all of them.
Staff access
Old Town
Mall Road, Airport
Every branch
Orders reach the right branch
The customer picks a branch and orders from it. The order lands with that branch’s team.
Order 2087 Mall Road
What you can set for each branch
Every branch has its own settings. Change one and the others stay as they are.
| Setting | What it does |
|---|---|
| Name and map pin | Where the branch is, so the store can offer customers their nearest branch. |
| Opening hours | Daily times, dates when the branch is closed, and a switch to open or close it by hand. The branch opens and closes on its own schedule. |
| Delivery | Its own delivery zones and slots. Orders are routed to the right branch. |
| Payment methods | Turn methods on or off per branch, such as cash on delivery at one branch only. |
| Stock | Each branch counts its own stock. Move stock from one branch to another and both counts stay right. |
| Prices | Set prices by branch where they differ. |
| Taxes | Tax settings by branch. |
| Staff access | Give each person a role and the branches they can open. Roles and branch access are set separately. |
| Store look | A different experience for each branch on your website and app. |
| Reports | Sales for any date range and any branch. |
Who uses multi-branch
Any business with more than one outlet, kitchen or shop.
Multi-branch with the rest of Ordrio
Branches work with the parts of Ordrio you already use.
Multi-branch questions, answered
No. One store and one catalogue cover all branches.
Yes. Each branch sets its own days and times, and can be closed on days you choose.
Yes. Stock is counted branch by branch and prices can differ by branch. You can also move stock from one branch to another.
Only if you allow it. Staff can be given access to one branch, several branches or all of them.
The store asks them to choose their nearest branch, and then shows that branch’s products, hours, delivery and payments.
Yes. Payment methods are set per branch, so cash on delivery can be on for one branch only.
Yes. Switch between outlets from one login, with stock tracked outlet by outlet. See Bills & Books.
Yes. Reports work for any date range and any branch, and you can ask Pili which branch sold the most.
It is an add-on you switch on from your dashboard. Plans and price are on the add-ons page. Bills & Books and your online store are on every plan, including Free.