Features

One system to sell, run and deliver.

Your own store and app, counter billing, delivery and payments, with no commission per order.

01 · Sell online

Your store, your app, your name

Your own website and mobile app, not a listing on a marketplace.

Online store and app

Your own website and app, under your name, with no commission.

Learn more

Store styles

Ten finished store styles, each made for one trade.

Learn more

Your own domain with free SSL

Use your own domain, with the SSL padlock included.

Learn more

Customer login and profiles

Sign-in by mobile OTP, email, Google, Facebook or Apple.

Learn more

English and Arabic

Sell in English and Arabic, with Arabic right to left.

Learn more

Multi branch

Run every branch from one store and one dashboard.

Learn more

Store timings

Set the hours each branch is open, day by day.

Learn more

Ordrio app for owners

Run orders, billing, stock and your team from your phone.

Learn more
Emma FreshHigh Street branch
Englishعربي
Search rice, oil, milk
Basmati rice1 bagA$22.50
Sunflower oil1 bottleA$6.30
Low-fat milk1 bottleA$1
View cart
02 · Products

Every kind of product, set up once

Set up products the way you sell them: by the piece, by weight, as a box or a download.

Every kind of product

Sell by the piece, by weight, as a service or a download.

Learn more

Variants, filters and brands

Sizes, colours or any option, each with its own price.

Learn more

Bulk upload and categories

Add or update hundreds of products from one file.

Learn more

Flexi Box

Customers fill their own box from items you choose.

Learn more

Extras on a product

Customers add toppings or a side before it goes in the cart.

Learn more

Volume pricing

Prices that drop as the quantity goes up.

Learn more

Food labels and vegetarian filter

Mark vegetarian, vegan, allergens and spice level, with a vegetarian filter.

Learn more

Serving packages and per-kg dishes

Serving packages and dishes sold by the kg, for events.

Learn more
Add a productWhat kind?
UnitWeightServiceDigital
NameCashew, whole
Sold byWeight
Variants250 g, 500 g, 1 kg
CategoryDry fruits
Save product
03 · Orders

Every channel in one list

Every order lands in one list, with live status and a log of every change.

Orders in one dashboard

Website, app, counter, QR and phone orders in one list.

Learn more

Edit, cancel and bulk update

Change, cancel or bulk update orders, with refunds in one step.

Learn more

Staff place orders

Take an order on the phone and enter it for the customer.

Learn more

Your own order steps and automations

Set the steps an order moves through, and automate routine ones.

Learn more

Packing batch

Group orders into batches so packing runs faster.

Learn more

Event enquiry, quote and advance

Customers send an event enquiry and accept your quote from a link.

Learn more
OrdersToday
#1207 Sophie P.Website, deliveryNew
#1206 Table 4QR at tableKitchen
#1205 Sam S.Phone orderPacking
#1204 CounterBills and BooksPaid
#1203 Chloe S.App, pickupReady
04 · Counter billing

Bills and Books at the counter

GST billing, stock and purchases on the same system as your online store.

GST billing at the counter

Scan or search at the counter and print a GST invoice.

Stock, batches and warehouses

One stock for the shelf and the website, with batches.

Learn more

Purchases, vendors and delivery notes

Order from suppliers, receive the goods and pay them.

Learn more

GST reports and tax return export

GST-ready reports and tax return export.

Bill It desktop, offline billing and Zoho sync

A desktop billing app that keeps working when the internet drops.

Learn more
Tax invoiceBill 2026-27/0418
Pasta1 packA$5.80
Flour1 bagA$10
Butter1 bottleA$11
GSTIncludedA$1.35
TotalA$27
WalletCashCard
05 · Restaurant

Tables, kitchen and the bill

Draw your floor, send tickets to the kitchen and let guests order from the table.

Tables, floors and captain screen

Draw your floor and see every table: free, running or reserved.

Learn more

KOT and kitchen screen

Send kitchen tickets from the table or counter to each station.

Learn more

QR ordering at tables

Guests scan the table QR and order from their phone.

Learn more

Reservations and waitlist

The day's table bookings and the waitlist in one place.

Learn more

Split bills

Split a bill equally between up to 10 guests.

Learn more

Recipes that use up stock

Each dish sold takes its ingredients off stock.

Learn more
Ground floorRunning orders
T1RunningT2FreeT38:30 pmT4RunningT5FreeT6Bill
KOT 52 · Table 42 x Halloumi skewers1 x Lentil soup4 x Bread roll
06 · Delivery

Your riders, a courier or ours

Draw where you deliver, set time slots and pick who takes each order.

Delivery zones and time slots

Draw delivery areas on a map and set time slots.

Learn more

Pickup, scheduled and long-distance delivery

Delivery, pickup, scheduled orders and shipping further away.

Learn more

Your own riders and the delivery app

Your riders get the Ordrio delivery app, with routes and OTP.

Learn more

Live order tracking

Customers follow the order to their door on a live map.

Learn more

Couriers

Ship far orders by courier and add the tracking link.

Delivery partners

Hand an order to a delivery partner and share its tracking link.

Delivery zonesHigh Street branch
7 to 9 am6 to 8 pmFull
Delivery chargeInside zoneA$1.05
07 · Customers and loyalty

Bring your regulars back

Plans customers manage themselves, a wallet, points, referral and offers.

Subscriptions

Daily, weekly or custom plans customers pause and skip themselves.

Learn more

Customer wallet

Customers top up, pay from the balance and get refunds back.

Learn more

Loyalty points

Customers earn points on orders and spend them later.

Learn more

Refer and Earn

A customer shares a code, and both get the reward you set.

Learn more

Membership

Paid or free levels with special prices or free delivery.

Learn more

Customer bands

Wholesale and retail groups, each with its own prices.

Learn more

Campaigns, automations and feedback

Send offers by WhatsApp, SMS, email or push, and see the orders.

Learn more

Order updates and notifications

Order, stock and payment updates by SMS, WhatsApp, email and push.

Learn more
My accountEmma Fresh
WalletTop up any timeA$43.50
PointsSpend at checkout340
Milk planDaily, 6 to 7 amActive
PauseSkip tomorrowChange
Refer a friend
08 · Payments

Every way to get paid

Gateways, cash, links, pay later and refunds in one dashboard, with no commission per order.

Payment gateways

Use the gateway you already have for Wallet, cards and bank transfer.

Learn more

Cash on delivery

Customers pay the rider at the door.

Learn more

Payment links and reminders

Send a link for any amount and see when it is paid.

Learn more

Pay later

Regulars pay after the order, up to a credit limit you set.

Learn more

Split and advance payments

Take one bill in parts, or an advance on big orders.

Learn more

Full and part refunds

Refund all or part of an order from the dashboard.

Learn more
CheckoutOrder #1070
Order totalA$40.50
Points- A$2.40
Wallet- A$17.50
WalletPays the restA$20.50
WalletCardBank transferCash on delivery
Pay A$20.50
09 · Grow and automate

Get found, run offers, ask Pili

Offers, search, ad tracking and reports, plus Pili, which reads your store data and prepares the next step.

Promo codes and discounts

Codes for a percentage, an amount or free delivery off.

Learn more

SEO and Google Merchant Center

Set the titles Google reads, and list products in Merchant Center.

Learn more

Google and Meta ad tracking

Connect Google Analytics, Google Ads, Tag Manager and Meta Pixel.

Learn more

Reports and insights

Sales, customers and products for any date range and branch.

Learn more

Pili AI

Ask your store a question in plain words and get the answer.

Learn more
Ask PiliReads your own store data
Which regulars have not ordered this month?
Here is the list, with an offer ready for them. Nothing goes out until you approve.
OfferOn their next orderA$3.50 off
EditApprove
10 · Control and security

Who does what

Roles for your team, rules for who can see and buy, and the basics that keep your store safe.

Team roles and access

Choose what each person on your team can see and do.

Learn more

Sign-up and price control

Decide who can sign up, see prices and buy.

Learn more

Tax and store policies

GST, VAT or your country's tax, with slabs by branch.

Security, order log and backups

SSL, a log of every order change and daily backups.

Learn more
RolesAccess control
BillsStockReports
Owner✓✓✓
Manager✓✓✓
Cashier✓··
Packer·✓·
Cashier discount limit5%

Questions about Ordrio features

Ordrio gives you your own online store and app, counter billing with Bills and Books, delivery, payments, loyalty and Pili AI, on one system. Orders from every channel land in one list.

The online store and Bills and Books. Promo codes, bulk upload, English and Arabic, payment gateways, cash on delivery, payment links and refunds are included.

An extra feature you switch on from your dashboard when you need it, such as Wallet or Polygon delivery zones. No developer is needed.

No. There is no commission or fee per order. You pay your plan price, and your payment gateway charges its own fees on online payments.

Live in 72 hours, with our team doing the setup. You can start on the Free plan with no credit card.

The online store and Bills and Books are on every plan, including Free.

Sign up for free

Book a demo.

Leave your details and our team will get in touch to show you Ordrio.

What do you sell? Optional