Every kind of product: set up each item the way you actually sell it.
By the piece, by the kg, in sizes, as a box the customer fills, as a service or as a download. Each type has the fields it needs, so your shelf and your store match.
Free plan. No credit card needed.
What are product types?
A product type tells Ordrio how an item is sold and priced. A loaf of bread has one price. Rice is priced per kg. A T-shirt comes in sizes. A cake needs a message written on it.
Most stores start with simple products and products with options, which need no add-ons. When you sell by weight, in boxes or at set times, you switch on the add-on for that type.
The types you can sell
- Simple productsOne price and one item, such as a 1 litre juice or a loaf of bread.
- Products with optionsSizes, colours, materials and more, each with its own price. See variants.
- Weight productsSold loose by the kg, in fixed packs, or by gross and net weight.
- Flexi BoxCustomers build their own box. See how Flexi Box works.
- ServicesCleaning, laundry or repairs, added with a price and booked with time slots.
- Digital productsFiles and downloads, with nothing to ship.
- Subscription productsDaily milk or a monthly meals, delivered on a plan. See subscriptions.
- Time based and made to orderSell only at set times, or collect details with a product form.
How setting up a product works
The same five steps for every type. The type decides which fields you see.
Fill in the basics
In Products, press Add product. Add the name, category, brand, a short description of up to 50 characters and photos.
Price it for its type
One price for a simple product, a price per option, or a base quantity with steps for loose weight.
Choose where it sells
In More options, Sell on, tick Website and App. With subscriptions on, add it to subscription orders too.
Show or hide it
The Status switch shows or hides the product without deleting it.
The customer side and your side
Customers see a product that makes sense. You see the fields that matter for it.
What your customer sees
A product page that fits the item
- Each size or pack with its own price
- Fish and meat show weight after cleaning, in your words
- A form to fill when the item is made to order
What you set
Fields for the way you sell
- Price, discounted price and your cost, which only you see
- Base quantity, steps and order limits for loose items
- Gross weight off stock, net weight to the customer
What you can set on a product
The main fields, and the type they belong to.
| Setting | What it does | Options |
|---|---|---|
| Name, category, brand | The basics every product has. Type to search the category and brand lists. | All types |
| Short description | Up to 50 characters. Put the unit here, such as per kg. | All types |
| Photos | JPG, PNG, GIF or MP4, up to 5 MB each. | All types |
| Price, after discount, cost | Cost is visible only to you. Prices can differ by branch. | All types |
| Options | Up to 6 option types, one price per combination. | Options |
| Base quantity and steps | Starting quantity, how much each step adds, and minimum and maximum per order. | Weight, loose |
| Gross and net weight | Off by default. Gross comes off stock, net is what the customer gets. Units g, kg, mL, L. | Weight and yield |
| What customers see | Net, gross or both, with your own label such as after cleaning or boneless. | Weight and yield |
| Sell on | Regular order, Website and App, plus subscription orders when on. | All types |
| Subscription charging | Up Front or Pay as You Go. | Subscription |
| Product form fields | Answer, single or multi selection, date, location or file upload, each optional or required. | Made to order |
Products, set up three ways
Made-up shops and prices.
Sam sells by weight after cleaning
Sam declares gross and net weight on barramundi. 1 kg comes off stock, the customer sees about 650 g after cleaning at A$40.50 and the 65% yield stays on his screen only.
Jack sells rice loose
Jack sets basmati at A$4.50 per kg, a base of 1 kg, steps of 500 g and a limit of 10 kg per order. Customers pick 1.5 kg and pay A$6.70.
Emma takes cake orders
Emma adds a birthday cake at A$30 with a product form: a required message on the cake and a date. The order arrives with both filled in.
Edge cases and limits
Rules that save you from a messy catalogue.
| What happens when | The answer |
|---|---|
| A product already has options | You cannot give it a single price. Prices live on each option. |
| I want packs and weight and yield together | Not on one product. Weight options and weight and yield cannot be combined. |
| Weight limits on fixed packs | Base quantity, steps and order limits apply to the whole product, not to each pack. |
| I hide a product | It moves to Inactive and you can turn it back on. Deleting cannot be undone. |
| My catalogue grows | Product counts depend on your plan. |
| An add-on type is missing | Its card in Add-ons shows Free, In your plan, Paid add-on or Upgrade plan. |
Who uses these product types
Every trade has its own way of selling.
Grocery and supermarkets
Loose by the kg, packs and units on one shelf.Ordrio for groceryServices
Cleaning, laundry and repairs with time slots.Ordrio for servicesMilk and dairy
Daily milk on a subscription.Ordrio for milk and dairyCatering
Boxes customers fill and made-to-order trays.Ordrio for cateringMeal plans
Meal plans and Flexi Box meals.Ordrio for meal plansFashion
Sizes and colours on every piece.Ordrio for fashionProduct type questions, answered
Simple products and products with options. They cover most stores and need no add-ons.
Yes, with the Weight Products add-on. Sell loose by quantity, in fixed packs, or by gross and net weight.
Yes. Declare gross and net weight and choose the label customers see, such as after cleaning.
Yes. Businesses book services like home cleaning, laundry and repairs, with time slots and staff assignments.
Yes. Digital products are files and downloads, with nothing to ship.
Yes, with Flexi Box. See how Flexi Box works.
Yes, with the Time Based Products add-on, which sells an item only at certain times.
Add a product form to the product, with a required answer field and a date.
Product counts depend on your plan. See pricing.
Yes. Turn off its Status switch. It moves to Inactive until you turn it back on.