Refer and Earn: your customers bring their friends, and both get a reward.
A customer shares a code. When the friend orders, both get the reward you set, and Ordrio tracks it all.
Free plan. No credit card needed.
You and your friend each get A$3.50 off.
What is Refer and Earn?
Refer and Earn is a referral program in your own store and app. Each customer gets a code to share with friends.
When a friend orders with the code, the customer who shared it and the friend both get the reward you set. Codes and rewards are tracked for you, so nothing is counted by hand.
What you can do with Refer and Earn
You set the rewards. Ordrio follows every code.
How Refer and Earn works
Five steps, and only the first two are yours.
Switch it on
Open Add-ons in your dashboard and switch on Refer and Earn.
Customers bring customers
Set the two rewards
One for the customer who shares, one for the friend who joins.
The customer shares
They send their code by WhatsApp, SMS, email or social media.
The friend orders
The friend uses the code on their order, and Ordrio matches it.
Both get the reward
Rewards go out automatically. Nobody counts anything by hand.
What the customer sees, and what you set
A code to share on one side, two rewards on the other.
The customer side
Their code, the reward, and buttons to share it.
You and your friend each get A$3.50 off. Rule set by the store.
The owner side
The reward for each side, and the rest runs by itself.
Refer and Earn settings
What you control once Refer and Earn is on.
| Setting | Options and default |
|---|---|
| Refer and Earn add-on | Switch it on from Add-ons. Off until you switch it on. |
| Reward for the customer who shares | The reward you choose, such as A$3.50 off. |
| Reward for the friend who joins | The reward you choose, such as A$3.50 off. It can differ from the sharer’s reward. |
| Referral codes | One code for each customer, made for you. |
| Sharing | Customers share by WhatsApp, SMS, email or social media. |
| Tracking | Codes are followed from share to order automatically. |
| Reward payout | Both rewards are given out when the friend orders. Automatic. |
| Using with other offers | Discount stacking rules decide which offers can be used together. |
Refer and Earn in real shops
Three stores, three ways to set the rewards. Names and amounts are made up.
One building, one code
Zoe shares ZOE100 in her building’s WhatsApp group. A neighbour orders with it and gets A$3.50 off. Zoe gets A$3.50 off too.
A new kitchen fills up
A new kitchen sets A$2.65 off for both sides. Regulars post their codes on social media, and each code is tracked.
A bigger welcome
A boutique gives the friend A$7 off and the sharer A$3.50 off. Its stacking rules keep the code apart from the festive sale.
What happens when...
The questions owners ask before they switch it on.
| When | What happens |
|---|---|
| The friend never orders | No reward is given. Rewards go out when the friend orders. |
| The friend also has a promo code | Your discount stacking rules decide whether both can be used. |
| The code is shared on social media | The code works the same wherever it is shared. |
| You want to know who brought whom | Codes are tracked from share to order, so you do not count by hand. |
| A customer cannot find their code | It sits in their account in your store, ready to share. |
Who uses Refer and Earn
Stores whose customers already talk about them.
Grocery
Neighbours tell neighbours, and each one is tracked.Ordrio for groceryRestaurants
Give A$3.50 get A$3.50 on your own app.Ordrio for restaurantsCloud kitchens
Fill a new kitchen through the regulars you have.Ordrio for cloud kitchensFashion
A welcome reward for the friend who joins.Ordrio for fashionMilk and dairy
One household brings in the next one on the route.Ordrio for milk and dairyRefer and Earn with the rest of Ordrio
Referral works beside points, promo codes and membership.
Plans and price are on the add-ons page. Switch it on from your dashboard. Bills & Books and your online store are on every plan, including Free.
Refer and Earn questions, answered
A referral program in your store. A customer shares a code, and when the friend orders, both get a reward.
Both. The customer who shares and the friend who joins each get the reward you set.
You set it, such as A$3.50 off for each side. The two rewards can be different.
By WhatsApp, SMS, email or social media.
No. Ordrio tracks codes and hands out rewards automatically.
When the friend orders with the code.
Your discount stacking rules decide which offers can be used together. See promo codes.
Yes. It runs in your own online store and app, so new customers order from you directly.
It is an add-on you switch on from your dashboard, with plans and price on the add-ons page.